Founded in November 2014, Back Market is the very first marketplace specialized in refurbished electric and electronic devices. We connect certified professionals who work hard to ensure all electric and electronic devices get a second life with consumers looking for equipment that makes a difference.
The Quality Department at Back Market, located in Bordeaux, is in charge of making sure good quality products are sold on the platform and delivering the best customer experience possible.
As Customer Care Operations Manager you'll support the Customer Care team to deliver outstanding performance through the effective use of data. You’ll be part of the Customer Care team, you’ll manage a team of 2 amazing Back Makers and you’ll be at the core of the team’s vision and strategy.