E-Store Specialist US

  • Contract Type: Full-Time
  • Location: New York, United States ()


Freeing the planet from electronic waste, leading the shift towards a circular economy, and building a billion-dollar tech company are three solid reasons to wake up in the morning.

Founded five years ago in Paris, Back Market is the world's first online marketplace dedicated exclusively to second-hand devices. Similar to how Airbnb aggregates homeowners and travelers on one trusted platform to draw economic value from a previously underutilized asset — vacant living spaces — Back Market connects certified professionals specializing in the refurbishing and resale of used electronics with consumers looking for a more affordable, reliable, and environmentally-friendly alternative to buying new/

Job Description

As part of the Marketing Team based in New York City and reporting to the Head of Merchandising, the e-Store Specialist is a polyvalent and hands-on position at Back Market. You’ll be a key contributor in supporting our fastest growing market with a direct impact on the site’s conversion rate using diverse levarages: Merchandising, Commercial Animation, and Offer Management.

YOUR MISSION (if you accept it):

**Merchandising: Administrating the website, ensuring the product offer is commercially strong

  • Increase sales share of the product recommendation algorithm on the total revenue
  • Catalogue animation through on-site product recommendation
  • Increase the sales share of our diversification categories (excluding smartphones) in collaboration with the Account Management Team
  • Identify and push best product offers for marketing operations
  • Optimize the Landing Pages conversion rate through product positioning and filter management
  • Maintain and optimize the on-site search experience to increase the conversion rate
  • Follow up on weekly selling and web analysis and take appropriate actions to optimize the customer

*Commercial Animation : *

  • Assist planning and execute promotional and brand campaigns
  • Develop an on-site product focused animation plan and write content briefs to support the actions
  • Manage and execute the brand promotional calendar and on-site content update
  • Run promotional campaign ad-hoc analysis
  • Be accountable for the offer on site
  • Follow-up of price competitiveness and development of scalable mechanics that will feature the best priced offers on the site
  • Collaborate with the Catalogue Team to enrich product attributes and optimize the catalogue structure to sustain the offer’s growth
  • Maintain and update the on-site navigation menu

Preferred Experience

  • You have excellent organization, planning with a balance of analytical and creative skills
  • Google Analytics (or similar), SQL, Early Birds (or other algorithm based product recommendation systems) and Microsoft Office Suite are a no brainer to you.
  • You have experience with Content Square (or another user journey analysis tool)
  • You want to be part of a strategic project that has a direct impact on the business performance
  • You are self-motivated initiator, thought-leader, and motivating collaborator that thrives in fast-paced, entrepreneurial, results-driven environment
  • You have an excellent business sense, negotiations skills and ability to create team dynamics with people you don’t have any hierarchical link with
  • You live and breath for the 4P’s!

Recruitment Process

30-minute interview with Victor (Head of Merchandising)
30-minute interview with Louise (E-Store Specialist EU) and Matthieu (Traffic Manager US)
30-minute interview with Guillaume (CMO) & Serge (US Manager)

Additional Information

  • Contract Type: Full-Time
  • Location: New York, United States ()
  • Education Level: Master's Degree
  • Experience: > 3 years