Country Manager Japan ゼネラルマネージャー

  • Contract Type: Full-Time
  • Location: Tokyo, Japan ()


BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job Description

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 335M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague and Berlin). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. Be a part of the movement.

Join the refurb revolution.


  • Partner with the HR team to help design the best recruitment and HR strategy in the Tokyo offices to ensure the highest Japanese performances
  • Working with the Head of Design; adapt and design the Back Market Japanese product to the Japanese standards
  • Support the Supply team during negotiation with Japanese key players, to build a strong local Supply;
  • Define ambitious targets for Japan in partnership with the business teams (e.g. selection, inventory, pricing, payment methods, traffic, GMV)
  • Lead the Japan Weekly Performance Review and conduct the operational monitoring of business results; 
  • Communicate at the company level on the Japanese market performance; Identify key improvements & blocking points for target completion, design solution hand-in-hand with other Business and Product teams and monitor their implementation and adoption
  • Benchmark competition to find growth opportunities, and be a key member of the roadmap design and prioritization with the Project teams
  • Be the Back Market spokesperson in Japan: press, events..etc

  • You have a minimum 10-years’ experience, including at least 7 years in the e-commerce industry with strong achievements at leading expansion projects
  • You have held an executive position in a Japanese retail company, ideally on a marketplace business model
  • You have a past experience in a best-in-class US or European tech company
  • You have a strong Japanese network to leverage to speed Back Market growth in Japan
  • You have a strong understanding of the refurbished electronics business environment, and what’s needed to lead Back Market to success in Japan
  • You have excellent business sense & negotiations skills - you can support the Sales team in negotiating with Japanese key players
  • Communication skills, and ability to create team dynamics with people you don’t have any hierarchical link with

  • Alexis, Asian Development Director
  • Philippine, Head of Logistics & Buyback, and Nicolas, Director of Quality&Services
  • Raoul, COO, and Serge, GM US
  • Guillaume, CMO, and Quentin, CTO and co-founder
  • Thibaud, CEO and co-founder, and Vianney, CCO and co-founder
  • We value our people, and work hard to make sure that every day in the office is a good one. We encourage idea sharing, support personal development, celebrate achievements and appreciate there is life outside of work - and we are growing quickly, so there is ample opportunity for personal career growth too.

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Backmarket is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Additional Information

    • Contract Type: Full-Time
    • Location: Tokyo, Japan ()
    • Experience: > 10 years