Head of Cloud Services

  • Contract Type: Full-Time
  • Location: Bordeaux, France ()


BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job Description

Back Market is the world’s leading refurbished electronics marketplace with a team of more than 650, powering operations in 16 countries (and counting!).

Back Market is undergoing meteoric growth and has raised $884 million, with a valuation of $5.7 billion. Our mission is simple: empowering people to buy tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact.

Be part of a great and growing adventure that will change the way the world consumes tech.

As Back Market is booming and the Platform team expanding, we are looking for our Head of Cloud Services willing to scale with us our cloud infrastructure and SRE strategy worldwide!


  • QoS & Chaos experiments. These will be the two big rocks we want to tackle in 2022
  • Provide guidance and vision for SRE incidentology tracking and post-mortem processes
  • Help to make feature teams autonomous in onboarding themselves to new microservices
  • Assess the current vision, and current state of our infrastructure for security and maintainability (IaC)
  • Prepare for Asia infrastructure deployment
  • Standup a “GRC” type team within infrastructure so that security topics can be autonomously worked within the infrastructure’s scope

  • Have managed on-premise infrastructure as well as cloud infrastructure
  • Have managed teams both on the infrastructure side as well as SRE
  • Understand SLOs, and have an understanding of the 4 “golden signals” for SRE
  • Have a strong bias toward automation and Infrastructure as Code
  • Have QoS experiences (rolling our tiering plans, DCPs/DRPs, SLXs definition exercise)
  • Have experience in managing on-call processes
  • Have strong communication skills
  • Have good people management skills and organizational thinking
  • Are capable of stress management: SRE will be on the frontline during big outages, this will be stressful, staying calm, lucid, kind & talkative remains important in these conditions
  • Great verbal and written communication skills in English 

    • A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    • An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, #remote friendly company, relocation package, internal events, etc… 

    • Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!

    • Work with passionate experts who will share their knowledge and help you develop and grow! (Backademy, technical guilds, Meet-up & Conference) 

    • Grow your career with a flexible career path, BackMarket can help you evolve!

    • A booming scale-up: our environment is rapidly growing in Europe, the USA and soon in Asia!

    • A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.

    BackMarket is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.


    Additional Information

    • Contract Type: Full-Time
    • Location: Bordeaux, France ()