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Junior Merchant Onboarding Specialist

  • Contract Type: Internship
  • Location: Ile De France, France (75019)

About

BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job Description

Looking for an internship?? We got you!

Freeing the planet from electronic waste, leading the shift towards a circular economy, and building a global billion-dollar tech company are three solid reasons to wake up in the morning.   

Founded in November 2014 and recognized as one of the Next40 French Tech champions, Back Market is the leading marketplace dedicated to refurbished electric and electronic devices. We connect certified professionals who work hard to ensure these devices get a second life with consumers looking for equipment that makes a difference.

Our mission is to make the consumption of refurbished products mainstream. In doing so we extend the lives of technology products and therefore help fight the exploding e-waste crisis (over 50M tons of e-waste were created in 2018 only). Back Market is now generating over 500M€ in yearly sales and is growing 150% YoY.

Having raised over 160 M€ and with a profitable business model, we are well positioned to continue on our hyper-growth trajectory! Therefore, we are looking for 3 interns to join our BackWatch team to help the onboarding process for our new sellers, a.k.a certified refurbishment professionals ! Based in our Paris office, you'll work closely with our operations, supply and technical teams, a group of passionate professionals who are dedicated to making sure our sellers have the best offer with the best quality so the products and the Back Market brand stand out.

Reporting to our Lead Onboarding BackWatch – one of a kind – your duties will include:

  • Approaching, negotiating and converting leads from all European Countries and UK into Back Market merchants.
  • Following the Onbaording processes and tools to ensure the team efficiency and performance.
  • Training the new sellers on the Back Market tools, for them to be quickly autonomous and achieve high performance.
  • Providing merchants with data-proven feedback and action plan to help them improve quality and grow sales on all markets thanks to forecast and business opportunities
  • Collaborating in projects such as creating new services, tools and processes to increase the B2B conversion rate.
  • You Are At The Right Place If:

  • English is no brainer for you!
  • You speak a second (or more??) language, such as German, Spanish, Italian, French ...
  • You are graduating from your Master's degree in an Engineering or Business School in your country
  • You have a first hand commercial experience (sales, partnership management, business development, account management, ... )
  • You are passionate about creating connections with people
  • You are familiar with Office and in particular Excel to manipulate data, knowledge of SQL is a plus
  • You show strong analytical and project management skills
  • You are organized, structured and have a lot of drive with a can-do / will-do attitude
  • You have a strong interest in the e-commerce sector, ideally you have some experience as well
  • Save the planet... join Back Market ! 💚

    Additional Information

    • Contract Type: Internship
    • Location: Ile De France, France (75019)
    • Education Level: Master's Degree