BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.
Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.
Back Market is undergoing meteoric growth and has raised over 434M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021!
We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague, Berlin and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation.
Be a part of the movement. Join the refurb revolution.
Back Market is not on a mission to sell refurbished devices, we are on a mission to change how customers feel about purchasing refurbished by ensuring that the quality of the device and customer experience is so high, it rivals that of buying new. To deliver on this mission you will be working in our Quality Team within the Operations.
In this role you will be raising the bar of the quality standards we hold our 1500+ sellers accountable to. You will be monitoring, and improving our quality metrics and processes as well as supporting our sellers to deliver best-in-class customer experience through impactful and transversal projects.
At the junction between our Supply Team and our Customer Experience Team, you will have to constantly balance both our customers and sellers' needs. You will work in very close partnership with our Service Team, Innovation Lab and Logistic Team to deploy the tools and levers required to bring the Quality to the next level.
YOUR MISSION (IF YOU ACCEPT IT): 🥇
YOU ARE IN THE RIGHT PLACE IF: ⭐
RECRUITMENT PROCESS: 📅
WHY SHOULD YOU JOIN US ? ✌🏼
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc…
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- Grow your career with a flexible career path, Back Market can help you evolve!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.