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Business Development

Leader Account Management Europe H/F

  • Contract Type: Full-Time
  • Location: Ile De France, France (75019)

About

Back Market est le (super) marché des produits reconditionnés.

Fondée en Novembre 2014, Back Market est la première place de marché européenne (et bientôt mondiale) dédiée à la vente de produits électriques & électroniques entièrement remis à neuf.

Le concept de Back Market est simple, mais radical : mettre directement en relation les consommateurs avec des professionnels du reconditionnement (usines, marques et distributeurs), via une seule et même plateforme. Avec une ambition folle : créer une alternative mainstream à l’achat de produits neuf 🚀

Job Description

As Back Market is getting even stronger as a leader of the refurbished market while developing world-wide, we are looking for great international talents to strengthen our sales team.

As a key member of the global Business Development team, you will manage our European team of Account Management composed of 20 talented people.

Amongst them you will directly manage 3 team leaders: Central Europe, Southern Europe, and UK & Nordics. As a manager responsible of our main supply you’ll help Back Market to thrive on different levels:

  • Internationally, by making sure our merchants actively sell in all our markets
  • Diversification, for our merchants to sell on widest range of products
  • Quality: with the best level of quality possible
  • Profitability & Scalability

YOU'RE MISSION IF YOU ACCEPT IT:

Reporting to our Head of Account Management – one of a kind – your duties will be threefold and can be summed up as:

Managing, you’ll support and help your team by:

  • Developing relevant incentives align with Back Market vision
  • Proposing scalable & ambitious organization strategy
  • Creating training tools for your team to always know the latest existing process and tools
  • Managing a budget and P&L on headcount

Strategy, Thanks to the feedbacks from your team and data:

  • You’ll closely work with our Operations Team to ensure constant efficiency of your team
  • You’ll Propose and help define services and project to ensure a continuous performance of our merchant with Our Sales Project Team -
  • You’ll create ambitious targets leading your team to successfully achieve Back Market OKR

Sales, being responsible of the European offer, you will help your team to sell across our 20 markets with the best offer possible

  • Advising: Identify growth opportunities in your team merchant pool based on in-depth business analysis and dashboards
  • Selection: To push merchants to enrich their product selections, by helping them on the sourcing and visibility of those items
  • Availability: Thanks to your analytical skills, you are helping to improve the processes and operations to get costs reduction and tackle the possible flaws and delays while continuously innovating
  • Developing: With a continuous expansion, you’ll help your Team merchants to sell internationally and be a part of new country opening
  • Conversion: Contributing to the creation of new services to always better the sellers and customers experience on Back Market

Preferred Experience

YOU'RE AT THE RIGHT PLACE IF:

  • You have been a manager for at least 5 years ideally at a Retailer or an e-commerce company
  • Consistent track record of achieving personal and team goals
  • You have the ability to grow business in strategic manner, i.e. creating new processes and initiatives
  • Excellent digital culture & deep understanding of the marketplace business models
  • You’re a fantastic team player, thriving in an international environment
  • English is a no brainer

Recruitment Process

  • Phone interview with Elisa, Talent Acquisition Manager
  • Interview with Margaux, Head of Account Management
  • Interview with Alexis, Head of Business Development
  • Interview with Raoul COO & Thibaut CEO

Additional Information

  • Contract Type: Full-Time
  • Location: Ile De France, France (75019)
  • Education Level: Master's Degree
  • Experience: > 5 years