Project Manager (Buyback program)

  • Contract Type: Full-Time
  • Location: Bordeaux, France ()


BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job Description

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 434M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague, Berlin and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be a part of the movement. Join the refurb revolution.

With its Buyback service, Back Market connects consumers willing to sell their smartphone, tablet, gaming console or audio product with a professional willing to buy it to give it a second life. We are aiming at changing customers’ habits towards used devices by making it easy and lucrative to resell them, while creating supply for the refurbishers selling on Back Market.

Your role is to ensure that customers willing to sell an electronic device on Back Market will find an attractive offer. Your KPI is conversion rate and orders volumes


  • Monitor categories performance: you track the performance of our key categories (smartphone, consoles, audio, tablet, macbooks…) at model and state level, against weekly & monthly targets on conversion rate, models mix, volumes, price, capacity ; you understand the performance drivers of our activity ; you perform gap analysis vs target on a weekly & monthly basis and adjust your action plan accordingly
  • Define business growth strategy: you define KPIs and targets ; you build action plans to boost our categories growth on the short and long term ; you animate our internal stakeholders (marketing, communication, merchandising, key account managers, quality…)
  • Build performance analysis and reporting tools: you collect, structure and analyze internal data (traffic, prices, orders, buyers capacity…) and external data (competitors’ prices) with our BI analyst  
  • Track competition: you build and maintain a competitors’ tracker, you track competitors prices on main models, you research on second-hand market & consumer trends and innovation (incl. C2B and C2C), you understand local specificities in terms of sellers’ habits and competition
  • Launch growth projects: you identify improvement & innovation opportunities to grow buyback

  • You have 2-3 years of experience in an analytical role: pricing analyst, category manager, financial analyst, M&A analyst, BI analyst, strategy consultant ; preferably in retail, ecommerce, marketplace or consumer goods
  • Analytical thinking: you are able to break down a problem to identify root causes, you pay attention to details – MECE and Pyramid principle do not sound strange words to you
  • Result-oriented: monitor KPIs, have an ROI-approach, get results
  • Economics & finance basics: you are comfortable with a P&L, margin calculations, price elasticity 
  • You are a master of Excel, ideally you have experience with SQL and Tableau 
  • Organized: you can deal with short & long term goals, manage different projects at a time and be reactive on operational issues
  • Project management: you know have to define an action plan, identify contributors, manage progress & deadlines, communicate clearly & efficiently
  • Ability to work with different teams, build common objectives and processes, build trust 

  • Phone interview with Lucie, Lour Lead Category Manager
  • Case Study
  • Interview with Marie-Fanny, Buyback Manager
  • Interview with Philippine, Head of BuyBack & Logistics
  • Interview with Raoul, our COO
  • Interview with Thibaud, our CEO

    - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    - An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc… 

    - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!

    - Grow your career with a flexible career path, Back Market can help you evolve!

    - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!

    - We embrace work life balance which includes flexible working hours and the opportunity to work from home. 

    - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Additional Information

    • Contract Type: Full-Time
    • Location: Bordeaux, France ()
    • Experience: > 2 years