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Account Manager Spain

  • Contract Type: Full-Time
  • Location: Barcelone, Spain (08007)

About

BackMarket is the number one European (and soon global) marketplace specializing in the sale of fully refurbished tech devices.

Job Description

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 434M€ already! We have the objective of reaching 650 Back Makers (or Saboteurs) by the end of 2021! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, New-York, Prague, Berlin and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be a part of the movement. Join the refurb revolution.

As Seller Success Manager you will be responsible for managing a portfolio of high profile Smartphones merchants coming from the Spain and Portugal markets.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

  • Manage a portfolio of merchants based in Spain and Portugal 
  • Own their Sales and Quality performance on all European Back Market websites
  • Lead Business Review with your sellers to plan and manage strategic plans. Visit and audit their structures 
  • Help to elaborate Back Market business strategy thanks to your field feedback & experience 
  • Lead cross-team projects to tailor solutions for our Sellers
  • Be proficient leveraging data to track sellers performances and analyze trends and create projection
  • Highly contribute to our business growth by working cross functionally within Back Market
  • YOU ARE IN THE RIGHT PLACE IF: ⭐

  • 3-5 years or experience in related fields 
  • Fluent Spanish and English speaker
  • Previous experience in e-commerce or fast-growing startup is preferred 
  • Proven customer portfolio management skills
  • Proven project management experience with success in managing deadlines, customers, and schedules
  • SQL and/or Tableau experience a plus, but readiness to learn on analytics skills is a must 
  • You are confident in business and technical conversations and can break down complex concepts for anyone to understand
  • Proactive and energetic attitude with the desire to be a key player on a result-oriented team in a fast-paced work environment
  • High level of empathy - it’s important our team members to be seen as trustworthy and reliable both internally and externally
  • You are resourceful, scrappy, and creative — if a playbook doesn't exist yet, you are excited to figure it out and build it for the whole team to use
  • You’re a self-starter who is prepared to develop and execute on Sellers Growth plan at scale.
  • RECRUITMENT PROCESS: 📅

  • Phone interview with Margaux
  • Technical test
  • Interview with Kevin Hazaz, our Lead Supply Smartphones, Southern EU 
  • Interview with Rémi Guillaumot, our Senior Lead Supply  Smartphones 
  • Interview with Serge Verdoux, our CCO
  • Interview with Thibaud Hug de Larauze, our CEO
  • WHY SHOULD YOU JOIN US ? ✌🏼

    - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    - An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc… 

    - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!

    - Grow your career with a flexible career path, Back Market can help you evolve!

    - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!

    - We embrace work life balance which includes flexible working hours and the opportunity to work from home. 

    - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Additional Information

    • Contract Type: Full-Time
    • Location: Barcelone, Spain (08007)
    • Experience: > 5 years